POLICIES | Albert Coll

Shipping

All prices are generated by DHL and Correos Express services based on product weight. There is a 15€ handling fee in order to ensure the quality and safety of your package.

Returns

We will gladly accept returns of unused items within 14 days of purchase. Customer is responsible for return shipping costs.

please email info@albertcoll.Com to start the return process.

Albert Coll takes the privacy of our customers very seriously. We value our customers and respect your privacy. We collect information about you through our Website in an effort to communicate with you about our products, services and promotions. Neither your name nor anything about you is sold or shared with any other non-affiliated company or agency, except that we may share your information under certain circumstances with outside consultants or companies, but only for the purpose of enabling those consultants or companies to help this site function or assist us in our business. This Privacy Policy only covers information collected through this Website, and does not cover any information collected offline by us.

This Privacy Policy describes the Personal Information we collect about you, why we collect it, how we use it and when we share it with third parties. Our Privacy Policy also describes the choices you can make about how we collect and use certain information.

Legal Notice

In compliance with article 10 of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE), the identifying data of the owner of the website are presented below.

Registry data:

Mireia Arasa Coll

C/Sardeya 508, 2-2 08024

47924527W

TYPES OF INFORMATION COLLECTED

What we collect and how we use it: The phrases “personally identifiable information” or “personal information” mean any information by which you can be identified, such as your name, address, telephone number, etc.
You can visit most of our web pages without telling us who you are or revealing any personal information about yourself. If we do collect such personally identifiable information, we typically use it for the purpose of enabling us to contact you directly, for contests and for promotions for example. The following are some examples of how such information might be collected and used:

Email Newsletter

Our email newsletter is used to communicate new product availability, store events, promotions and discounts. If a user requests to receive our email newsletters, they need to provide a valid e-mail address. Real names need not be used to request newsletters.

Purchasing Products

When purchasing Albert Coll products, we may ask you to provide certain information about yourself, such as your name, shipping/billing address, telephone number, email address, credit card information, etc. We also maintain a record of your online product purchases. Whether or not to provide such information is completely your own choice. But if you choose not to provide the information we request, you may be unable to purchase products, or access certain services, offers and content on our web site as a guest.

Opting Out

How you can access, change, or delete your information and preferences: We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us please let us know by sending your written request via email to info@albertcoll.com. Please provide your full name, mailing address, email address, and phone number when making this request. Include your email address, full name, and specifically what information you do not want to receive. Please note that it may take up to two weeks for your request to become effective.

Albert Coll may use cookies from time to time. A cookie is a unique text file that a web site can send to your browser software. Cookies enable a Web site to tailor information presented to you based on your browsing preferences. Albert Coll may use cookies to personalize pages you view, mark or unmark links, or to remember your preferences. If you do not want Albert Coll to deploy cookies in your browser, you can set your browser to reject cookies or to notify you when a Web site tries to put a cookie in your browser software. Rejecting cookies may affect your ability to use of some of the products and/or services at our web site.

KLARNA PRIVACY POLICY

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.